Student Services

Student Services

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Office of the Vice President and Chief Student Affairs Officer (The Rotunda, SW Wing, 924-7984, www.virginia.edu/vpsa).This office provides administrative leadership and shapes the U.Va. student experience by supporting and complementing the academic and service mission of the University. The office seeks to expand the intellectual, social, and cultural horizons of the student body through a broad range of support services and programs that parallel the University’s formal academic curriculum. The Division of Student Affairs supports maintaining a diverse student community that consists of the ablest and most promising students from the Commonwealth of Virginia and beyond, and it is committed to expanding the educational opportunities that maximize student learning and promote student development.

Office of the Dean of Students (Peabody Hall, Second Floor, 924-7133, www.virginia.edu/deanofstudents).The Office of the Dean of Students works with individual students, student groups, families, and faculty members to provide information, advice, counsel, and assistance in solving problems. Within the Peabody Hall office are assistant and associate deans who provide outreach and advising for Asian and Asian Pacific American students, Hispanic/Latino students, lesbian, gay, bisexual, transgender, and questioning students (including oversight of the LGBT Resource Center located on the fourth floor of Newcomb Hall), and who also support a range of student ethnic and cultural groups and organizations. In addition, the Peabody Hall office provides support services for students who have been the victim of a sexual assault (including intake of complaints to be heard by the Sexual Assault Board). The Dean of Students is located in Peabody Hall and oversees the following units of the Office of the Dean of Students located elsewhere on Grounds: Center for Alcohol and Substance Education (CASE), Fraternity and Sorority Life, Newcomb Hall, Orientation and New Student Programs, and Residence Life.

Center for Alcohol and Substance Education (2400 Old Ivy Road, Suite C, 924-5276, www.virginia.edu/case). The Center for Alcohol and Substance Education (CASE) provides the University community with educational activities and prevention programs related to substance abuse concerns. By supporting peer education, providing outreach, consultation and group classes, CASE aims to increase knowledge and awareness of alcohol, tobacco, and other drug issues and decrease the adverse consequences associated with hazardous drinking and illegal drug use among U.Va. students.

Newcomb Hall/University Programs Council (Newcomb Hall, 924-3329, www.virginia.edu/newcomb). Located centrally on the Grounds, Newcomb Hall is the community center for students, faculty, staff, and guests of the University. Newcomb Hall provides a lively and comfortable atmosphere for many services and events that are an essential part of University life. Newcomb is the hub for student activities, and ithouses several offices that provide a range of cultural, social, and recreational programs.

Fraternity & Sorority Life (170 Rugby Road, Lower Level, 924-7430, www.virginia.edu/ofsl). Fraternity & Sorority Life deans work closely with the four Greek governing councils and their respective chapters: the seven National Pan-Hellenic Council chapters, six Multicultural Greek Council chapters, thirty-one Inter-Fraternal Council chapters, and fifteen Inter-Sorority Council chapters, as well as their alumni/ae and general headquarters, to support student self-governance at the chapter and council levelswith the aim of supporting and strengthening a fraternity and sorority community that marked its sesquicentennial in the fall of 2002.

Orientation and New Student Programs (1 Poe Alley, 982-4555, www.virginia.edu/orientation). Orientation and New Student Programs works with other University departments to implement Summer and Fall Orientation for first-year and new transfer students. The office also coordinates other programs, events, and services throughout the academic year, including the Transfer Student Peer Advisor program; Project SERVE, a community service program that introduces new students to service opportunities in Charlottesville; Family Weekend; First-Year Seminar, and support for the International Studies Office’s work with new international students; as well as many other services.

Residence Life (Dabney House, 924-3736, www.virginia.edu/residencelife). The Residence Life Program generates and maintains an environment in University housing that facilitates the physical well-being of students and emphasizes opportunities for personal and intellectual growth, self-governance, social and cultural programming, and informal interaction with faculty members. The goals of Residence Life are achieved through the collaborative efforts of three deans of students, four professional area coordinators, and 245 resident staff, who serve as student agents for the University. The deans and area coordinators mentor and supervise resident staff, and work directly with students in many other capacities.

Resident Staff members seek to establish the residence halls as welcoming, secure living areas by representing and promoting high standards of achievement and through the establishment and promotion of the following principles: Student Self-Governance, Community Development, Multicultural Education and Service.

Office of African-American Affairs (Luther P. Jackson House, 4 Dawson’s Row, 924-7923, www.virginia.edu/oaaa). The mission of the Office of African-American Affairs is to assist the University in providing a welcoming environment and programming for African-American students so these students can achieve their educational goals and objectives. To this end, the office works in partnership with Student Affairs’ units, association deans in the College of Arts and Sciences, and academic departments to create and foster a collaborative and successful University-wide mission.

In addition to collaboration with other units within Student Affairs and the University at large, the OAAA offers a variety of adjustment services and educational programs. For example, its nationally acclaimed Peer Advisor Program provides personalized and sensitive outreach to assist first-year and entering transfer students with their college transition. The Faculty-Student Mentoring Program offers nurturing experiences for students’ intellectual and career-related development. In areas of cultural growth, the OAAA’s Luther Porter Jackson Cultural Center offers University-wide workshops, lectures, performances, and exhibitions related to the African-American experience. The Nat Turner Library is a repository for print and audiovisual materials documenting the black experience in the United States. The Harris-Bland Computer Lab offers opportunities for expanded Internet research.

The OAAA also provides a variety of enhancement services. These include course-selection advising, academic mentoring for pre-professional fields of study, and preparation for graduate studies, focusing particularly on areas where African-Americans are under-represented. Another program, Project RISE (Resolving Issues through Support and Education), is based in the OAAA. This largely student-run, peer-counseling program receives training and operational support from Counseling and Psychological Services, Office of the Dean of Students, and the U.Va. Parents Committee, among others.
Consistent with its mission, the OAAA participates in student outreach to the public schools, Summer and Fall Orientation, student leadership training, and alumni networking.

Finally, the OAAA works with parents through its Parents Advisory Association. The organization provides additional support through a variety of activities, such as annual meetings with the administration and faculty, get-acquainted events for incoming families, and emergency loans.

University Career Services (Bryant Hall at Scott Stadium, 924-8900, http://www.career.virginia.edu/). The primary mission of this office is to ensure that U.Va. students achieve their career-related goals, whether those goals are to continue their education, secure employment, or some combination of the two. UCS accomplishes this mission by providing a variety of programs and services designed to help students explore career options, identify important career-decision-making processes, experience future work environments, learn effective job-searching strategies, plan for the graduate and/or professional school application process, and make connections with employers.

Within the context of exploring career options, students have the opportunity to begin by assessing their personal values, interests, and skills – a foundational process often referred to as self-exploration. To support students in this self-exploration process, UCS offers individual and small-group advising and an extensive career resource library with numerous materials in both print and electronic formats. Students also have access to a network of more than 15,000 U.Va. alumni who have volunteered to provide career advice to currently enrolled students.

UCS offers several programs that allow students to experience future work environments as they continue to clarify their career goals. Among these is the Jefferson Extern Program, a short-term job shadowing experience in which students gain exposure to their career field(s) of interest. Many students use UCS resources to seek internships to gain experience in a career field they hope to pursue and/or to explore a potential career field. A number of programs and services support both externships and internships, including job/internship fairs in the fall and spring as well as a grant program for students who secure unpaid, public service internships (generously sponsored by the U.Va. Parents Committee). Approximately 400 employers from a variety of fields annually visit the Grounds to meet students who may be invited to work for their organizations. In addition, each semester a variety of alumni and employer panels provide a unique opportunity for students to learn about a variety of career fields, including but not limited to, communications, government, consulting, environmental sciences, legal, research, and more.

Toward the completion of most academic programs, students find themselves planning their futures. Some pursue graduate or professional schools, while others seek employment opportunities. UCS provides services and programs to support both goals. Students pursuing admission into graduate or professional schools often take advantage of the pre-health, pre-law, and graduate school advising services. Students pursuing employment after graduation participate in such programs as On-Grounds Interviewing, Diversity Career Day, the Spring Job and Internship Fair, and other career fair programs, as well as online job posting services. They also attend numerous workshops covering topics from writing professional resumes to conducting effective job and graduate school interviews.

Information about all UCS programs and services for University of Virginia students is available on the UCS Web site. This site also connects students to worldwide career and job search information and employment listings, graduate school databases, and the affiliate career services offices supported by the McIntire School of Commerce, the School of Engineering and Applied Science, the Curry School of Education, and the School of Architecture.

HELP Line (A Program of Madison House, 295-TALK, www.madisonhouse.org). Individuals use this service to speak with trained volunteers who are non-directive, non-judgmental, confidential, and empathic listeners. Referrals to professional and long-term assistance are available. The hotline operates during most of the academic year, 24 hours a day.

Students with Disabilities (243-5180/Voice or 243-5189/TTY, Fax: 243-5188,http://www.virginia.edu/studenthealth/lnec.html).Students who have physical, learning or psychiatric disabilities that may require reasonable accommodation at the University should contact the Learning Needs and Evaluation Center (LNEC) in the Department of Student Health. Such disabilities may include, but are not limited to, vision, hearing, or mobility impairments, or impairment related to a learning, attention or psychiatric disorder. The LNEC coordinates disability accommodations such as alternate text formats for course material, peer note-taking, extended time for tests, sign language and other interpreting, and housing arrangements. Preliminary evaluation of academic difficulties as well as other services is also available. It is the student’s responsibility to notify the University of the need for accommodations, and students must submit appropriate documentation in support of a request for accommodations. All accommodation requests should be submitted in a timely manner, preferably before the semester begins, or not later than three weeks into the semester. Specific deadlines for certain types of accommodation requests are posted on the LNEC Web site each term; however, every request is reviewed on a case-by-case basis. For requests involving on-Grounds housing, appropriate deadlines within the Housing office also should be met. For more specific information about services and policies, including guidelines and forms for documentation, see the LNEC website at www.virginia.edu/studenthealt/lnec.html.

Student Legal Services Program (Newcomb Hall, Room 460, 924-7524, www.student.virginia.edu/~stud-leg). Legal counsel is available through this office to those students who pay the student activities fee. One lawyer and an administrative assistant, supported by student clerks and interns, assist students with a variety of civil and criminal legal matters, including contracts, criminal/traffic, consumer, uncontested divorce, landlord/tenant, name change, non-profit organizations, and wills. The program also provides referrals for matters it does not handle (e.g., bankruptcy, estates, immigration, real estate, personal injury, tax). The initial consultation is free, and subsequent fees are very low. The office does not offer any advice regarding conflicts between University students, nor in matters involving the University or the Commonwealth of Virginia.

Transfer Student Peer Advisor Program (TSPA)(Office of Orientation and New Student Programs, 1 Poe Alley, 982-4555, www.virginia.edu/orientation/tspa.html). The primary goal of this program is to assist transfer student integration to the University. Every year, approximately 30 students are selected to serve as TSPAs. Each initiates contact with 15 to 20 transfer students during the summer and then serves as a primary resource and guide for these students as they enter the University.

Department of Student Health (Elson Student Health Center, 400 Brandon Avenue, www.virginia.edu/studenthealth). Student Health provides outpatient care in general medicine, gynecology, and counseling and psychological services to enrolled students. Confidentiality is strictly observed, consistent with applicable law. When necessary, students are referred for specialty services and hospitalization. Through its Office of Health Promotion, the professional staff and Peer Health Educators of Student Health provide education and support programs within the center and on Grounds.

Eligibility and Costs All students who pay the U.Va. comprehensive fee along with tuition are eligible for services at Student Health. Students in the School of Continuing and Professional Studies and students who pay a reduced fee to maintain “non-resident” status are not eligible. Disability services are available to all enrolled students regardless of fee status. The comprehensive fee covers the costs of professional services described below; there are fees charged for lab tests, medications, and some medical supplies and equipment. Please call (434) 243-2794 if you have billing questions.

Hours of Operation Student Health is open from 8:00 a.m. to 5:00 p.m., Monday through Friday, and from 8:30 a.m. to Noon on Saturday. Hours vary during breaks and summer session. Clinicians are seen by appointment. When Student Health is closed, telephone consultation is available for urgent advice and health questions (call 972-7004). The University of Virginia Hospital Emergency Room will provide emergency treatment.

General Medicine The clinical care staff in General Medicine provides primary care services to students for a wide range of medical problems. In addition to diagnosis and treatment of illness, health education and disease prevention are emphasized. Students are seen by appointment (call 982-3915), and acute care is available without an appointment for students with urgent medical problems. Students are urged to make appointments to avoid long waits.

Gynecology The clinical staff provides comprehensive preventive and problem-oriented primary care gynecology services to students. Referrals are made within Student Health for non-gynecologic problems detected during the visit or to providers outside Student Health if the need for consultation or specialized care is indicated. Appointments can be made by calling 924-2773. Education and outreach activities are conducted by the Gynecology and Health Promotion staff and through the Peer Health Education Program.

Harrison Bowne “Tersh” Smith, Jr. Memorial Center for Counseling and Psychological Services (CAPS) The center provides a broad and comprehensive range of psychological services: psychological and psychiatric assessment, referral, individual and group psychotherapy, psychiatric medication consultation, 24-hour on-call crisis consultation, emergency walk-in and crisis intervention, and consultation to administrators, faculty, students, families, and allied professionals. A substance abuse clinician provides consultation and referral to students concerned about their use of alcohol and other drugs. CAPS provides suicide prevention programming and outreach to numerous faculty and student organizations. For an appointment, call the center from 8:00 a.m. to 5:00 p.m. at 924-5556. For an after-hours emergency, call 972-7004.

As with all other clinical services at Student Health, CAPS abides by laws regulating confidentiality.

Learning Needs and Evaluation Center (LNEC) The Learning Needs and Evaluation Center (LNEC) provides a range of services to students with disabilities. Such disabilities may include, but are not limited to, vision, hearing, or mobility impairments, or impairment related to a learning, attention, or psychiatric disorder. The LNEC coordinates disability accommodations such as alternate text formats for course material, peer note-taking, extended time for tests, sign language and other interpreting, and housing arrangements. Preliminary evaluation of academic difficulties as well as other services are available. Students with disabilities must submit appropriate documentation in support of a request for accommodations. Additional information is available on the LNEC’s website: www.virginia.edu/studenthealth/lnec.html. The LNEC can be contacted by calling 243-5180/voice or 243-5189/TTY, or by fax at 243-5188.

Health Promotion The Office of Health Promotion staff works in partnership with students, helping them learn the skills and knowledge required to achieve optimal health. Through direct services, collaboration, and public relations connections, the Office of Health Promotion works toward building and supporting a healthier university community. Services include: health consulting, nutrition consultations, research and social marketing, academic and other courses, patient education, outreach, data collection and special events. All services are provided by health education and nutrition faculty as well as Peer Health Educators and interns (specially trained students). For information or appointments, call 924-1509.

Exclusions Student Health provides professional services only. Lab tests, prescriptions, medical supplies, and all services outside Student Health are not paid for by the University. A student’s health insurance is always billed first for services provided outside Student Health. The student is responsible for charges not covered by insurance.

Students in the School of Continuing and Professional Studies pay no health fees and are not eligible for Student Health services.

Student Health Requirements see Non-Academic Regulations in the University Regulations section of the Record.

Anyone with questions relating to the health of students should write to the Executive Director, Department of Student Health, 400 Brandon Avenue, P.O. Box 800760, Charlottesville, VA 22908-0760.

In addition to the academic advisory services available to students in their departments and schools, the University provides student services through the following offices.

Cavalier Advantage Program (Observatory Hill Dining Hall, 982-5735, www.virginia.edu/cavalieradvantage) This program allows students to use their University ID card to pay for University provided services. The Cavalier Advantage account is activated by making a deposit. Funds can be added by visiting the website and making an on-line deposit; by visiting or contacting the Cavalier Advantage Office; and by visiting the U.Va. Bookstore or TJ’s Locker. Deposits can also be made at one of the seven cash deposit machines located Grounds-wide. Cavalier Advantage is accepted at University dining locations; bookstore Locations; laundry, vending and copy machines; and a variety of other services on-grounds. For additional information, visit the website or contact the Cavalier Advantage Office.

University Child Development Center (Copeley Road, 293-6110, www.virginia.edu/childdevelopmentcenter) Child care services for faculty, staff, and students are available at the Child Development Center. Information on rates and the eligibility priority system can be obtained from the Center’s Director or the website.

Consumer Information (1939 Ivy Road, P.O. Box 400727, (434) 924-3417) The University’s Consumer Information Officer (CIO) is available to assist students or prospective students in obtaining information about financial aid programs, the rights and responsibilities of students receiving financial aid under one of the many programs, the cost of attending the University, the refund policy currently in effect, the University’s academic programs, student retention data, and student program completion data (if available). The CIO may be contacted by writing to George A. Stovall, Director of Institutional Studies, 1939 Ivy Road, P.O. Box 400727, Charlottesville, VA 22904-4727; gstovall@virginia.edu.

Office of Equal Opportunity Programs (Washington Hall, East Range; 924-3200, www.virginia.edu/eop) This office is both an administrative unit of, and a resource center for, the University community. While the EOP develops policies and procedures, it also provides leadership, coordination, and oversight of the University’s equal opportunity and affirmative action initiatives.

The University prohibits discrimination on the basis of age, color, disability, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, or veteran status. Students who believe that they have been discriminated against because of their status as listed above, or who have questions about prohibited conduct, are welcome to visit or call the office. Although the staff is always available to answer questions or provide information, appointments are recommended in order to better serve students’ needs.

Intramural-Recreational Sports (Aquatic & Fitness Center, 924-3791, Fax: 924-3858, www.virginia.edu/ims) Intramural-Recreational Sports provides comprehensive recreation facilities seven days a week with a variety of programs to meet the needs of students, faculty, staff and their families. Programs include competitive intramural sports leagues and tournaments; fitness programs such as group exercise classes, yoga, weight training workshops, personal training services, massage therapy and fitness assessments; recreation instruction in aquatics, racquet sports, martial arts, dance, First Aid and CPR; outdoor trips and workshops such as horseback riding, kayaking, rock climbing, fly fishing and caving; experiential learning and training programs; youth sports instruction and summer day camp for children; and approximately 70 student-organized club sports.

Facilities include the Aquatic & Fitness Center, Slaughter Recreation Center, Memorial Gymnasium, North Grounds Recreation Center, Outdoor Recreation Center, Snyder Tennis Center, The Park, Dell outdoor tennis/basketball courts and numerous outdoor playing fields. Together, these facilities house cardiovascular and strength training equipment; basketball, volleyball, squash, racquetball, handball and wallyball courts; indoor running tracks; swimming pool, whirlpool and sauna; multi-purpose rooms, showers and locker rooms; an outdoor equipment rental center and resource library.

Full-time University students are eligible to use facilities and register for programs using their student I.D. card. Student spouses must purchase a recreation membership in order to participate. Recreation memberships may be purchased in person, by mail, or by fax at the Intramural-Recreational Sports Business Office located in the Aquatic & Fitness Center, Monday-Friday, from 8:00 a.m. to 5:30 p.m.

University Ombudsman (Washington Hall, East Range; 924-7819; www.virginia.edu/eop/ombudsman) The ombudsman is a confidential resource available to assist students with unresolved problems or complaints. The Ombudsman assists in identifying University resources or departments that address specific problems or concerns; explains University policies or procedures; and aids in resolving problems or complaints through inquiries or other informal means. The goal of the Ombudsman is to see that all members of the University are treated fairly.

Student Identification Card (University I.D. Card Office, Observatory Hill Dining Hall, 924-4508; www.virginia.edu/idoffice) Each student enrolled in a degree program at the University (except through the School of Continuing and Professional Studies) is entitled to receive a student identification card. The privileges associated with this card depend on the amount of tuition and fees paid. Full-paying tuition and fee students receive all benefits, including circulation privileges at the libraries, use of Student Health facilities, access to recreational facilities, charge privileges at the University Bookstore, admission to football games and eligibility to purchase student guest tickets, passage on University transit, access to Student Legal Services, and a supply of ARTS$. Upon payment of the appropriate fees, the card can also be used as a meal pass and a Cavalier Advantage debit card.

Part-time or research-only students do not receive access to athletic events or Student Legal Services. Students enrolled for non-resident status or through the School of Continuing and Professional Studies do not receive any I.D. card privileges.

Students are provided one I.D. card at no charge, usually during orientation. Lost, damaged, or stolen cards can be replaced at the ID Card Office in the Observatory Hill Dining Hall weekdays between 8:00 a.m. and 5:00 p.m. for a fee of $15, which may be paid using cash, check, or Cavalier Advantage. Payment must be made before the card will be produced. Cards replaced due to malfunction or a change of name are provided at no charge with the return of the existing card.

Students in the School of Medicine and the School of Nursing who need access to medical facilities are also provided a U.Va. Health System identification card by the U.Va. Health System Technical Services Office.

University of Virginia Bookstore (Fourth Floor, Central Grounds Parking Garage, 924-3721, www.bookstore.virginia.edu) Owned and operated by the University, the University of Virginia Bookstore is the primary source of new and used textbooks and custom-published course materials for all classes (with the exception of the Law, Medical, and Darden schools). Its general book department (The Bookshop) features the most extensive selection of academic and scholarly works in the area, as well as popular fiction and non-fiction, bestsellers, travel, and children’s books. The Bookshop also offers an out-of-print search service and a complimentary special order service for those books not normally in its inventory. All students qualify for free membership in its Frequent Reader’s Club: purchase 10 books from The Bookshop and receive a $5 discount on the next purchase. The Bookshop discounts BookSense Bestsellers (20%), staff recommendations (10%), and all titles in its New Fiction and New Non-Fiction sections (10%). It supports the University’s academic mission by hosting and sponsoring academic programs, lectures, and readings by new and established authors. It supports the Virginia Film Festival, The Virginia Festival of the Book, Public Television, and the University’s radio station (WTJU).

Rounding out the Bookstore’s offerings is a very extensive selection of U.Va. clothing and gifts, as well as toiletries, sundries, and school, office, and computer supplies. In addition, the Bookstore provides a UPS and U.S.P.S. mailing and packaging service, an engraving service, photocopying and faxing, a film processing service, video sales, a dry cleaning service, and bus service to Hampton Roads, Richmond, and Northern Virginia. It also accepts deposits made to Cavalier Advantage accounts. The Bookstore’s full service on-line store can be accessed at www.bookstore.virginia.edu.

Each year, surpluses from the Bookstore are returned to the University in the form of an endowment to be used for, among other things, need-based scholarships. Additional surpluses from the store’s operations support book grants and student programming.

The Bookstore accepts cash, personal checks, all major credit cards, Student Charge, and Cavalier Advantage. Hours of operation during the school year are 8:30 a.m. to 7:00 p.m., Monday through Friday; 10:00 a.m. to 6:00 p.m., Saturday; and 11:00 a.m. to 6:00 p.m., Sunday. A calendar of store events and hours is available on-line.

Cavalier Computers (Bookstore Branch: Fourth Floor, Central Grounds Parking Garage, 924-3475; Hospital Branch: 1222 Lee Street, 924-4600; www.cavcomp.virginia.edu) A division of the University of Virginia Bookstore, Cavalier Computers is dedicated to supporting information technology at the University by providing students, faculty, departments, and staff with high-quality, educationally-priced computer hardware and software, along with outstanding customer support. Offering computers from Apple, Dell, Gateway, IBM, Sony, Compaq & Toshiba, as well as printers from Epson and Hewlett Packard Cavalier Computers is an active participant in U.Va.’s Desktop Computing Initiative (DCI); it is the sole provider of net-ready computers configured to meet all U.Va. DCI established standards.

Cavalier Computers services all equipment that it sells, and its service personnel are factory trained and authorized. In tandem with ITC, Cavalier also provides user support on all equipment it sells.

The store accepts cash, personal and traveler’s checks, Visa, MC, Discover, AMEX, and Cavalier Advantage. Hours of operation, pricing, and ordering information are available on-line.

Courts and Commerce (First Floor, Slaughter Hall, North Grounds, 924-3333) A division of the University of Virginia Bookstore, servicing the University of Virginia School of Law. The store provides new and used textbooks for all classes at the Law School as well as an extensive selection of law study guides and reference material. Courts & Commerce carries a full line of office and school supplies, greeting cards, law clothing and gifts. It also offers fax services, UPS, dry cleaning, and postage stamps. Each year, surpluses from the University’s bookstores are returned to the University in the form of an endowment to be used for, among other things, need-based scholarships. Additional surpluses from these stores’ operations support student programming. General information as well as a selection of our clothing and gifts may be viewed on-line at www.courtsandcommerce.com. Courts & Commerce accepts cash, personal and traveler’s checks, major credit cards, student charge, cavalier advantage. Hours of operation during the school year are 8:30 a.m. to 6:00 p.m., Monday through Thursday; 8:30 a.m. to 5:30 p.m., Friday. Fax: (434)924-3444; candc@virginia.edu.

Darden Exchange (North Grounds, West Wing of Sponsors Executive Residence Center, 243-5515) A division of the University of Virginia Bookstore, Darden Exchange is the provider of textbooks and course books for classes at the Darden Graduate School of Business Administration. The store also features an extensive selection of general business books, many recommended by the Darden Faculty. Each year, surpluses from the University’s bookstores are returned to the University in the form of an endowment to be used for, among other things, need-based scholarships. Additional surpluses from these stores’ operations support student programming. Darden Exchange carries a full line of office and school supplies, greeting cards, and Darden imprinted gifts and clothing. If also offers fax services, postage stamps, UPS package delivery, and dry cleaning. General information as well as a selection of our clothing and gifts may be viewed on-line at www.dardenexchange.com. Darden Exchange accepts cash, personal and traveler’s checks, major credit cards, Student Charge and Cavalier Advantage. Hours of operation during the school year are Monday through Friday, 8:30 a.m. to 5:30 p.m.

Medical Center Bookstore: (1222 Lee St., First Floor West Parking Garage, 924-3851) The Medical Center Bookstore, a division of the University of Virginia Bookstore, is located at 1222 Lee St. directly across from the University of Virginia Hospital’ s Primary Care Center, on the first floor of the West Parking Garage next to the U.Va. Community Credit Union. Hours are 8:30 a.m. to 6:00 p.m., Monday though Friday. The store carries all textbooks for the Medical and Nursing Schools as well as a broad selection of reference books, school and medical supplies, clothing and gifts. Since it shares the facility with Cavalier Computers Hospital Branch, also available is a wide variety of computers, PDAs and educationally discounted software for academic and medical use. The store offers a complimentary special order service for books not normally in stock. The Medical Center Bookstore accepts Student Charge and Cavalier Advantage as well as Visa, Discover, MasterCard, cash, and checks.

T.J.’s Locker (1st Floor, Aquatic and Fitness Center, 924-0628) A division of the University of Virginia Bookstore, T.J.’ s Locker supports the activities of the Aquatic and Fitness Center, as well as faculty, staff, and student life on the West Grounds. T.J.’s prides itself on enhancing life at the University through sponsorship of academic and athletic programming. T.J.’s carries a full line of athletic wear and shoes from Nike, Adidas, and New Balance, swimwear and accessories from Speedo; and a wide variety of other sports equipment. In addition, T.J.’s offers a selection of school and office supplies, magazines, CDs and DVDs, toiletries, greeting cards, and University of Virginia gifts and clothing. It also offers tennis racquet restringing, film processing, and a bus service to Hampton Roads, Richmond, and Northern Virginia. The on-line store can be accessed at www.bookstore.virginia.edu. T.J.’s accepts cash, personal checks, all major credit cards, and Cavalier Advantage. Among its most popular methods of payment is Student Charge, which enables students to charge their purchases using their student ID card. Bills are sent home on a monthly basis. Hours of operation and a calendar of T.J.’s events are available on-line.

The International Studies Office (ISO) is a University-wide resource that supports the University’s international mission by developing and coordinating activities and services designed to create and enhance a globally aware, culturally diverse education and research environment. The area of international studies is crucial to the fulfillment of Thomas Jefferson’s vision of U.Va. as a symbol of superior intellectual enterprise and accomplishment for women and men around the world.

The staff of the ISO is committed to shaping the vision described in U.Va.’s Report of the 2020 Commission on International Activities, “The University must prepare individuals for a world characterized by heterogeneous and increasingly interdependent societies, (and) a complex global economy.”

The ISO administers the University’s:

•   The International Student and Scholar Programs
•   The Lorna Sundberg International Center
•   Study Abroad

The International Students and Scholars Program (ISSP) strives to address the unique needs of the international student and scholar community, including cultural, social, educational as well as legal issues in regard to their immigration status. Additionally, the ISSP administers the F and J visa programs on behalf of the University. ISSP supports all students, researchers, faculty, and official short-term visitors who are neither citizens nor permanent residents of the U.S. by:

•   Certifying eligible internationals for participation in the above mentioned visa programs
•   Advising on matters related to acquiring and maintaining legal presence in the U.S.
•   Supporting transition to American society and culture
•   Offering guidance on policies and procedures
•   Providing assistance for crisis intervention

ISSP collaborates with University divisions and departments by informing them of the complex and frequently changing U.S. immigration laws and regulations. The ISSP’s comprehensive website includes information and forms for international students, scholars, and international employees, as well as information for departmental use: www.virginia.edu/iso/issp.

The Lorna Sundberg International Center

The Lorna Sundberg International Center is a unit of the International Studies Office. The IC offers programs and services to enhance the experience of U.Va.’s international undergraduate and graduate students, research scholars, faculty and families; and opportunities for intercultural exchange and enrichment for members of the University and the greater Charlottesville and Albemarle communities. Since its founding in 1972, the International Center has promoted inter-cultural awareness and respect by providing a comfortable environment for the sharing of cultures. The IC is also able to provide lodgings to short-term international visitors to U.Va. as it is an elegant early 20th century former residence.

The Lorna Sundberg International Center offers a variety of programs for U.Va.’s international students, scholars, faculty and families. There are non-credit English classes, basic and advanced English conversation groups, and a book group that learns about American culture through the discussion of works by American authors. International students and scholars participating in the International Speakers Bureau are given the opportunity to give presentations about their countries and cultures to local seniors and school groups. The IC hosts Sundays at the Center and Spring Colloquium events which highlight topics with an international or intercultural focus. The IC compiles a Multicultural Events Calendar in a bi-weekly email. To subscribe: https://list.mail.virginia.edu/mailman/listinfo/multiculturalcalendar/ Many international students participate in the MIX (Mentoring & International eXchange) program, which provides peer mentors for incoming international undergraduate students to help the new students adjust to American life and the University. Some IC programs offer internationals the opportunity to become acquainted with local residents, including the Mary Ellen Brown Picnic and the Thanksgiving Meal Match. The IC is also affiliated with the IHP (International Host Programs), a community group whose programs include Community Hosts, Scholars Welcome Network, and International Women’s Group (http://www.virginia.edu/iso/ic/ihp/index.html).