May 23, 2024  
Undergraduate Record 2012-2013 
Undergraduate Record 2012-2013 [ARCHIVED RECORD]

NCBM 137 - Customer Service: The Ultimate Sales Tool

Examines how exceptional customer service impacts business performance and profits. Investigates practical approaches to creating a business climate that is responsive to customers. Identifies the steps necessary to implement an appropriate customer service strategy in any organization.

Credits: 0