Jul 19, 2025  
Undergraduate Record 2013-2014 
    
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Undergraduate Record 2013-2014 [ARCHIVED RECORD]

NCBM 199 - Measuring and Improving Processes

Examines some of the statistical tools used for Total Quality Management (TQM) and Six Sigma, along with nonstatistical process analysis techniques. Provides a toolkit for managers and quality/process professionals to document, measure, analyze and improve the way an organization delivers value to its internal and external customers.



Credits: 0