Jul 19, 2024  
Undergraduate Record 2013-2014 
Undergraduate Record 2013-2014 [ARCHIVED RECORD]

NCBM 143 - Data Collection & Analysis for Continuous Improvement

Examines the skills needed for data collection and analysis. Covers the basics of data-driven analysis using customer satisfaction data, performance data, and strategic planning outcome data. Teaches the tools and strategies necessary for data-driven decision-making. Explores how data-driven analysis and decision-making create an organizational culture of continuous quality improvement.

Credits: 0