Dec 30, 2024  
Undergraduate Record 2012-2013 
    
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Undergraduate Record 2012-2013 [ARCHIVED RECORD]

NCBM 137 - Customer Service: The Ultimate Sales Tool

Examines how exceptional customer service impacts business performance and profits. Investigates practical approaches to creating a business climate that is responsive to customers. Identifies the steps necessary to implement an appropriate customer service strategy in any organization.



Credits: 0