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Department of Student Health and Wellness
Student Health and Wellness Building, 550 Brandon Avenue, https://www.studenthealth.virginia.edu
Student Health and Wellness provides services which support the health and well-being of University students. All sections within the Department collaborate to provide the best care possible for students and to achieve the Departmental mission, vision, and goals. Each section within the Department has a defined scope of practice, which includes the population served, the hours of operation, and the types of services provided.
Confidentiality is strictly observed, consistent with applicable law. When necessary, students are referred outside the department for specialty and emergency services.
Hours of Operation
The Department is open from 8:00 a.m. to 5:00 p.m., Monday through Friday, during the academic year. During breaks and summer session, the department is open from 8:00 a.m. to 4:30 p.m. Students are encouraged to make an appointment for services. If there is an urgent medical need, patients will be offered either same-day care or a scheduled appointment. Most appointments can be made online at HealthyHoos or by calling the respective office within the Department.
When Student Health and Wellness is closed, students who need urgent medical, mental health, or well-being care can call the after-hours telephone consult services. Care providers are always on call.
In an emergency or life-threatening situation, please call 911.
For More Information about Student Health and Wellness
See University Regulations: Non-Academic section of The Record.
For questions related to SHW, email studenthealth@virginia.edu or visit studenthealth.virginia.edu for more information.
Counseling and Psychological Services (CAPS)
CAPS provides a broad range of mental health services, including psychological and psychiatric assessment, individual and group psychotherapy, 24/7 crisis consultation and intervention, referral assistance, psychiatric medication management, and after-hours crisis consultation. Complementary offerings include biofeedback, art, and animal assisted interventions. CAPS also provides outreach and preventive education to faculty, staff, and student organizations across Grounds.
CAPS partners with TimelyCare, a national telehealth service, to expand student access to mental health care. Through the TimelyCare mobile app or web platform, students can access 12 free telehealth counseling visits per calendar year, 24/7 on-demand mental health support through TalkNow, peer support through a moderated message board, self-care journeys designed to provide education on managing common college student stressors, and limited psychiatric care (by referral from a CAPS provider only). CAPS utilizes a contract service, ProtoCall, to provide after-hours crisis services to students.
Medical Services
Medical Services provides primary care services to students for acute and chronic health concerns. In addition to diagnosis and treatment of illness, clinicians emphasize health education, mental wellness, and disease prevention. Medical Services includes travel medicine services, STI screening, immunizations, and dermatology. Medical Services can provide allergy injections for students prescribed immunotherapy by an outside allergist. Medical Services also offers treatment and consultation for nutrition, eating disorders, and transgender health care. When specialty care is necessary, Medical Services will coordinate referral to an appropriate health care setting and provider. Medical Services partners with FoneMed for after-hours telephone triage and advice for students.
Well-being Services
Well-being Services partners with students to cultivate the skills and knowledge essential for lifelong well-being and effective health advocacy. Through collaboration, skill-building, and evidence-based wellness strategies, the team addresses key college wellness issues and fosters a healthier, more supportive community of care at UVA.
Wellness Coaching
Trained Wahoo Well Coaches use motivational interviewing techniques to empower students in evaluating their readiness for change and developing practical skills for personal growth. Through collaborative, goal-oriented conversations, students self-identify and refine personal and academic goals, strengthen decision-making skills, build self-efficacy, and foster a sense of accountability. Coaching sessions address a wide range of health promotion topics, including sense of purpose, social connection, time and stress management, and physical well-being (including sleep). Wellness coaching includes voluntary and mandated substance use education and training using the Brief Alcohol Screening and Intervention for College Students (BASICS) program.
Hazing Prevention
The Gordie Center and the Office of Well-being Services is dedicated to eliminating hazing and addressing other high-risk behaviors that intersect with hazing and affect student success and well-being. We offer a comprehensive menu of services and programs designed to foster life skills, increase protective factors and empower health advocacy through best practices and continuous assessment of programs and services.
Functional Exercise
The Fried Center offers university students, faculty, and staff, individualized, one-on-one fitness plans tailored to meet their unique health and wellness goals. Using holistic full-body exercise, we aim to improve the body’s mechanics through stability and strength. The exercise programs are geared towards optimizing movement patterns and improving natural biomechanics to both prevent injury and rehab from injury. Through this approach, clients learn the skills to promote lifelong well-being.
Peer Health Education
The Peer Health Educators (PHEs) are a diverse group of UVA students trained to empower their peers to practice holistic health and well-being in a positive, supportive, and nonjudgmental manner. Comprehensive training prepares the PHEs to facilitate dynamic outreach programs, plan and execute engaging events, implement evidence-informed awareness campaigns, and promote a community of care at UVA. PHE programming highlights the following content areas: alcohol and other drugs (AOD), bystander intervention, sexual health, healthy relationships, and consent.
Substance Use Prevention and Recovery Services
Well-being Services offers a comprehensive menu of programs focused on substance use prevention, early intervention, and recovery support—all designed to promote student success and well-being. Through campus-wide initiatives, skill-building workshops, and strategic messaging, the team equips students with the tools to think critically and make informed, healthy decisions—demonstrating our strong commitment to primary prevention.
Violence Prevention and Advocacy (VPA)
VPA provides trauma-informed support, and prevention programs related to sexual and gender-based violence, relationship violence, harassment, hazing, and stalking. Using a public health approach, services include safety planning, accompaniment to appointments or medical exams, academic support, connection to campus and community resources, and guidance around reporting options. Prevention efforts center on building a culture of consent, equity, and respect through evidence-informed programming, peer education, strategic partnerships, and institutional initiatives. These efforts aim to reduce harm, support healing, and empower students, faculty, and staff to take an active role in creating a safer UVA community for all.
Art Room
The Art Room fosters healing and self-discovery through the transformative power of artistic expression. It is a safe and inclusive space where students, regardless of background or artistic ability, can explore their emotions, communicate without words, and embark on a journey of personal growth. The Art Room is intended to empower students to navigate life’s challenges, promote mental wellbeing, and cultivate a sense of community and connection.
Teaching Kitchen
The Teaching Kitchen is home to the Hoo’s Cooking nutrition education and culinary skills classes. Our mission is to help students build skills and knowledge in food preparation, budgeting, and nutrition, support health, honor culture, promote sustainability and equity, build community, and foster joy and confidence in cooking. Hoo’s Cooking hands-on cooking classes are led by students, dietetic interns, registered dietitians, professional chefs and/or special guests.
Student Disability Access Center (SDAC)
The Student Disability Access Center (SDAC) coordinates disability-related accommodations for qualified students with disabilities. Examples of such accommodations include alternate text formats for course material, note-taking assistance, exam accommodations, support for assistive technology, American Sign Language (ASL) interpreting and other hearing services, housing arrangements, and other reasonable accommodations. Students who are experiencing significant academic difficulties may also seek a preliminary consultation with SDAC. All accommodation requests should be submitted in a timely manner, preferably at the beginning of the semester or upon onset of disability.
Care and Support Services (CASS)
CASS provides non-clinical incident response and case management services for students in a variety of behavioral and personal well-being contexts, and also engages in general, nonacademic advising and troubleshooting of student issues and needs. CASS provides consultation, coaching, referrals, outreach and training, and resources for assisting students with their safety and well-being. CASS often provides these services in partnership with other units, departments, and entities across the institution including (but not limited to): academic units and schools of enrollment; Department of Safety and Security units; Equal Opportunity and Civil Rights units; and other Student Health and Wellness units. CASS also manages programs and resources related to accessing emergency financial support and combating food insecurity, including a student food pantry. CASS members staff a 24/7 “CASS on Call” line to provide after-hours non-clinical triage and response to urgent student safety, well-being, and support needs. Students, parents, and other stakeholders concerned about the safety or well-being of a student or students can contact CASS staff directly by phone, email, or by walking into the CASS office during business hours.
Research
Research in the Department is overseen by the Student Health Office of Research Excellence (SHORE), a group of research-minded team members tasked with overseeing clinical and epidemiological research within the confines of the Department in terms of access, appropriateness, and safety. The types of activities supported by SHORE include both investigator-initiated research and industry/government sponsored research.
Eligibility and Costs
All enrolled students are eligible to receive disability services as well as support through Care and Support Services. All other services within the Department are available to all registered students who have paid the Student Health fee regardless of insurance coverage. Any student with questions regarding eligibility should contact Medical Records at 434-924-1525.
Visits with professional staff do not incur a charge since they are included in the comprehensive health fee. However, there are charges for medications, laboratory tests, and supplies for certain treatments, immunizations, and allergy injections. The Department will only file insurance claims on behalf of students who are insured by the UVA Student Health Plan. Students with other health insurance plans will be billed directly for these charges via their student accounts and are responsible for filing their own insurance claims. Students may call 434-243-2794 if they have billing questions.
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