ISBU 3422 - Managing your Emotions in the Workplace

Gives a fundamental overview of Emotional Intelligence and shows how understanding Emotional Intelligence leads to a beneficial working career and personal life. Presents an E.I. competence framework and reviews basic domains, such as self-awareness, self-management, social awareness, and relationship management through various methods to promote learning by doing. Applies theoretical concepts to real world situations.

Credits: 3

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