May 17, 2022  
Undergraduate Record 2016-2017 
    
Undergraduate Record 2016-2017 [ARCHIVED RECORD]

NCBM 190 - Developing Your Public Sector Balanced Scorecard


Examines the Balanced Scorecard (BSC) as a strategic management system tool designed to assist organizations achieve and sustain strategic success in ever-changing environments. Reviews how the BSC uses customer, process, and internal development metrics to influence day-to-day management that ultimately helps organizations achieve strategic goals.



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