May 26, 2022  
Undergraduate Record 2016-2017 
    
Undergraduate Record 2016-2017 [ARCHIVED RECORD]

NCBM 188 - Process Mapping and Analysis


Examines process mapping as a method to look beyond an organization’s functional activities and rediscover its core processes. Reviews the use of process maps to peel away the complexity of an organizational structure (and internal politics) and focus on the processes that are at the heart of the business. Introduces systems thinking, and teaches how to construct and analyze process flow charts.



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